Retail technology conversions
Vaco by Highspring / Verizon · IT Support Contractor · July 2026–Present
I've supported technology conversions at Verizon retail locations, helping get devices connected for go-live and working through issues after stores reopened. The role has included onsite work and remote coordination with field technicians.
Printers and network connections
I installed and configured printers, assigned static IP addresses and checked that they connected to the store network.
I used Cisco Meraki Dashboard to check client IP addresses and port status. I also confirmed that field technicians were using the correct Meraki firewall ports and helped troubleshoot connectivity problems.
Installation and follow-up support
I worked remotely with field technicians to complete installations. After conversion, I continued supporting stores with device and connectivity issues as staff returned to using the systems.